Donor Engagement Surveys

Donor Engagement Surveys Basics - HDV
Research from Dr. Adrian Sargeant tells us that surveying donors regularly is a key component to interpreting and improving your donor retention rates. Bloo...
Mon, 22 Mar, 2021 at 1:28 PM
New Donor Survey Basics - HD
The New Donor survey is sent to donors after they've made their first qualifying transaction. It consists of questions measuring trust, commitment, and...
Mon, 19 Nov, 2018 at 10:15 AM
Existing Donor Survey Basics - HD
The Existing Donor survey is sent to repeat donors: If a new or existing donor makes another qualifying transaction and they have not received any survey ...
Wed, 26 Sep, 2018 at 4:06 PM
Lapsed Donor Survey Basics - HD
The Lapsed Donor survey seeks to understand why the donor stopped giving and is sent to donors whose last transaction was between 12 and 24 months ago. The...
Thu, 6 Dec, 2018 at 8:01 AM