Name your households consistently -- either “Smith Household” or “James and Ellen Smith” or “The Smiths.” You can always use the formal name, envelope name, and recognition name fields to make sure you address the members in the way they want to be addressed. Here is a possible example:

Household Name: John and Jane Smith or Smith, John and Jane

Sort Name: Smith, John and Jane

Informal Name: John and Jane

Formal Name: Mr. and Mrs. Smith

Envelope Name: Mr. and Mrs. John and Jane Smith

Recognition Name: Mr. and Mrs. John and Jane Smith