What Is an NCOA Update?

The NCOA update involves both standardizing your address formats per recommendations from the US Postal Service and comparing the addresses on file to the information in the National Change of Address database. 

Why Do an NCOA Update?

Over 40 million Americans change their address each year. Additionally, addresses in your database may not have been consistently entered correctly or in the preferred USPS format. Over time, both of these factors can lead to a significant number of invalid addresses in your database, which can lead to wasted resources in undeliverable mailings and missed revenue when your mailings are not being received by your intended audience. An NCOA update can help you greatly increase the deliverability of your mailings by standardizing address formats and updating address information.

NCOA and Deceased Processing in Bloomerang

Bloomerang has partnered with TrueGivers to offer you nightly NCOA (National Change of Address) and deceased updates as part of your Bloomerang standard subscription. With this integration, individual constituents with US addresses are updated nightly with:

  • NCOA information, including move information and address standardization
  • Deceased information wherein the constituent account status is updated
  • Other demographic information that you can opt-in to.

View TrueGivers' Privacy Policy here.

Tip: Don't see this in Bloomerang? Contact us to upgrade or purchase NCOA processing.

NCOA Updates

Addresses are automatically updated in the database, and changes are displayed in the address note. 

  • If the address is current, it is standardized based on USPS guidelines.
  • If the current address is not mailable, the current address is marked as Bad.
  • If a new address is found, the new address is marked as Primary

Deceased Information

As part of the NCOA updates, deceased constituents are marked as Deceased in Bloomerang. Search the constituent in your NCOA Dashboard to see if there is additional information like deceased date and a link to an obituary.

Demographic Information

You can bring in demographic information as custom fields:

  • Birth Year - Indicates the year of birth of an individual
  • Business Owner - Indicates that an individual self-identified as a business owner
  • Home Owner - Indicates if the home is owner occupied or if the resident is a renter
  • Income Decile - Indicates the household income rank
  • Market Value Range - Indicates a market value rank
  • Net Worth Decile - Indicates the household net worth rank
  • Religion - Indicates an individual’s religion
  • Heritage - Indicates an individual's origin

Activate NCOA and Deceased Processing

  1. Click Gear icon, View All Settings.
  2. Click Edit in the My Organization tile to open the Organization Settings page.
  3. Under NCOA, click Activate NCOA Dashboard

  4. Your Bloomerang database will be synchronized with TrueGivers. This could take up to a few minutes. 

  5. Review your customizations before synchronizing for the first time. Any selected fields will be created and tracked as custom fields in your database. Customize the fields by clicking on the check boxes. Your database will be automatically updated every night. Click Synchronize to initiate the sync immediately.  

Notification Emails

You can opt into receiving notification emails whenever your database is synchronized with new data. The notification email contains the count of records updated during synchronization.

To view or edit the email address that receives notification emails:

  1. Click , View All Settings.
  2. Click Edit in the My Organization tile to open the Organization Settings page.
  3. Under NCOA, click View NCOA Dashboard.
  4. Click the gear icon on the top right. 
  5. Add or update email addresses, then click Save.

Edit and Pause NCOA Processing

  1. Click Gear icon, View All Settings.
  2. Click Edit in the My Organization tile to open the Organization Settings page.
  3. Under NCOA, click View NCOA Dashboard.

    • To pause the integration, click Pause Integration, then click OK. Your database will no longer be updated nightly. To resume nightly updates, click Resume Integration, then click OK.

    • To customize your settings, click the gear icon. Update your settings, then click Save.


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